Privacy Policy

Last updated: June 2025

Tejovex ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit tejovex.com or engage our services.

1. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, and any details you provide via our contact forms or booking calls.
• Usage data — pages visited, time on site, browser type, and device information collected automatically.
• Communication data — emails, messages, or other correspondence you send us.
• Payment data — processed securely by third-party payment providers. We do not store card details.

2. How We Use Your Information

We use your information to:

• Deliver and manage the services you purchase from us
• Respond to your enquiries and booking requests
• Send service-related updates and communications
• Send marketing emails, only where you have given consent
• Improve our website and services
• Comply with legal obligations

3. Legal Basis for Processing (UK/EU Users)

If you are located in the UK or European Union, we process your data under the following legal bases: contract performance, legitimate interests, your consent (where applicable), and legal obligations.

4. Third-Party Services

We use the following third-party tools which may process your data:

• Calendly — for scheduling calls (calendly.com/privacy)
• Tidio — for website chat support (tidio.com/privacy-policy)
• Wise — for payment processing (wise.com/privacy-policy)
• Google Analytics — for website analytics (may use cookies)

These services have their own privacy policies. We encourage you to review them.

5. Cookies

Our website may use cookies to improve your browsing experience. These include essential cookies required for the website to function, and analytics cookies to help us understand usage. You can control cookies through your browser settings.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Client data is retained for a maximum of 3 years after the end of our working relationship.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict our processing of your data
• Request a portable copy of your data
• Withdraw consent at any time where processing is consent-based

To exercise any of these rights, please contact us at hello@tejovex.com.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

9. International Transfers

Tejovex operates from India and serves clients globally. By using our services, you consent to your data being processed in India and in the countries where our third-party tools operate. We ensure appropriate safeguards are in place for international transfers.

10. Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review it periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Tejovex
Email: hello@tejovex.com
Website: tejovex.com